The recognition comes after an independent survey conducted by the Franchise Research Institute, in which 72.8% of all Pop-A-Lock franchisees participated. The survey was designed to determine the level of franchisee satisfaction within the Pop-A-Lock franchise system.
“Using confidential surveys to understand franchisee opinions is vital to building a successful franchise brand,” said Jeff Johnson, founder and CEO of the Franchise Research Institute. “Pop-A-Lock relied upon our unbiased, third-party research to obtain honest feedback from their franchisees, allowing them to identify strengths and areas for improvement.”
The survey asked Pop-A-Lock franchise owners to rate their franchisor through a series of questions in categories such as overall growth potential, quality, support and communication.
Among the responses received from (Company) franchisees:
•96 % of existing franchisees would recommend Pop-A-Lock as a franchise opportunity
•98% of existing franchisees state they are in a committed, positive long term relationship with their franchisor.
•98% of Pop-A-Lock franchisees state their franchisor encourages high standards of quality performance throughout the organization.
•97% gave a positive grade to their franchise business compared to the local competition.
“High franchisee satisfaction (as identified by Fran Survey) is the best indicator of future system-wide success. Pop-A-Lock understands this concept and works diligently to support their new and existing franchisees and to meet their ongoing needs,” said Johnson.
This designation inspires our continued commitment to be the best lockout, locksmith and key make service provider for the Lubbock community.